We value your opinion!  Your comments and suggestions will help us make your next event even more spectacular!  Please provide us with your contact information so that we may respond to your suggestions when applicable.  You may choose to remain anonymous if that makes you feel more comfortable.  We greatly appreciate your Business.

 

Thank you for taking the time to fill out our customer survey.

 

Your Name

Last Name

Phone

Your Email

Day of Event:

1. Was the Burgess Event Staff courteous and helpful on the day of your Event?

2. Did our delivery staff arrive on time?

3. Did our event staff have your event set up and operating on time?

4. Was the service / equipment provided clean and in good working condition?

5. Do you have any suggestions of how we can improve our event services or staff?

6. Overall, were you satisfied with the services Burgess provided the day of your event?

Your Sales Team:

1. Was your Burgess sales associate knowledgeable of our products?

2. Was your sales associate helpful in making your decision a pleasant experience?

3. How responsive was your Sales Associate in returning your phone calls, emails, and answering questions?

4. Did you receive your Proposal and/or Contract in a timely manner?

5. Overall, were you satisfied with your Sales Associate?

General:

1. Overall, are you satisfied with the customer service Burgess Amusements provided for your event?

2. How likely are you to recommend Burgess Amusements to others?

3. Do you have any suggestions on how we can improve our services to make your next event even better?